Hampshire County Council's own cleaning unit gets the thumbs-up from i-Clean Systems for its full fitness for purpose
A top-performing council, rated consistently as 'four-star' in Government comprehensive
performance assessments, will want to know if the cleaning of its headquarters buildings
represents the best possible service and good value for money. So it was that Hampshire County
Council asked the benchmarking company i-Clean Systems to reach a view on the fitness for
purpose of its own Cleaning Services Unit.
The Council's 23 separate HQ buildings occupy
approximately 44,200 sq m in the centre of
Winchester, housing some 3,000 people working
in its various departments. The Cleaning Services
Unit, which operates as a self-supporting business
unit, has some 41 cleaners who report to a senior
supervisor or cleaning manager, who themselves
report to an operations manager.
The i-Clean Systems consultant, applying his
company's Cleaning Management System, looked
at key policies and procedures during his visiting,
including operational aspects, financial controls,
health & safety aspects and human resources.
"The i-Clean Systems consultant approached
the review sensitively, displaying an in-depth
understanding ofthe cleaning industry," comments
Michael Lee, who was the Council's Facilities
Management modernisation programme manager.
"As a result, he soon established a rapport with our
cleaning operations manager, followed by good
"The conclusion reached independently, by i-Clean
Systems, was that the Cleaning Services
Unit is providing very good quality and value to the Council, in its cleaning of our headquarters
buildings," Mr Lee continues.
"Such a big thumbs-up reflects well on all those employed in, or managing, the Cleaning Services
Unit," he adds.
Since its introduction in August 2005, the i-Clean Cleaning Management System has attracted
interest from a variety of public, commercial, manufacturing and service sectors
T: 01684 580680