Total FM Assessments

One estate.
One clear view.
Better performance.

Our independent Total FM Assessments provide a measured, data-led review of your complete facilities management provision – helping you understand performance across cleaning, waste, security, maintenance, support services and workplace experience.

20+years of FM benchmarking data
1,226organisations assessed
10,962buildings reviewed
527service providers assessed
Total FM Assessment
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Sitemark gave us a clear, independent view of our FM performance and helped identify practical opportunities to improve quality, value and governance.

Client Feedback
20

20 years of data. One clear advantage.

Our Total FM Assessments are powered by Sitemark’s benchmarking data, helping organisations understand their full FM provision, identify improvement opportunities and make confident, evidence-led decisions.

How we benchmark →

Choose the level of insight that’s right for you

Two assessments. One goal – better FM performance across your estate.

Diagnostic Assessment
100+
Point Check

100-Point
Diagnostic Assessment

A focused review to identify quick wins, service gaps and immediate opportunities across your FM provision.

  • High-level review of core FM services
  • Cleaning, waste, security and maintenance overview
  • Support services and workplace experience check
  • Contract, KPI and governance review
  • Compliance and risk overview
  • Quick-win recommendations
  • Executive summary report
  •  

Benefits

Gain a clear view of FM performance

Identify immediate improvement opportunities

Highlight service gaps and risks

Support better value and governance

Benchmark Assessment
400+
Point Check

400-Point 360°
Benchmark Assessment

A comprehensive, data-led assessment of your full FM model, service performance, contract value, governance and improvement potential.

  • Detailed review of all FM service lines
  • Cleaning, waste, security and M&E assessment
  • Support services and workplace experience review
  • Contract, KPI, cost and governance analysis
  • Compliance, risk and supplier performance review
  • Benchmarking against best practice
  • Integrated FM improvement roadmap
  • Executive presentation and action plan

Benefits

Benchmark total FM performance

Understand quality, cost and risk across services

Identify savings and efficiency opportunities

Strengthen governance and supplier accountability

Build a data-backed roadmap for improvement

Measured performance. Clear insight. Proven results.

We measure Total FM performance across two key dimensions:

Effectiveness

How well FM services deliver quality, compliance, resilience and user experience.

Benchmark performance graph

Efficiency

How well resources, contracts, suppliers and processes are used to deliver value.

A proven, data-led assessment process

1

Discover

Understand your estate, FM model, objectives and service challenges

2

Assess

Review service lines, contracts, resources, compliance and performance

3

Benchmark

Compare FM performance against best practice and sector data

4

Insight

Identify service, cost, risk, compliance and governance opportunities

5

Recommend

Develop a clear roadmap for improved FM performance

6

Deliver

Support implementation and ongoing performance monitoring