Workplace Experience Assessments

Better workplaces.
Improved wellbeing.
Measurable experience.

Our independent Workplace Experience Assessments provide a measured, data-led review of how well your workplace supports people, productivity and wellbeing – helping you improve comfort, usability, service quality and the overall user experience.

20+years of FM benchmarking data
1,226organisations assessed
10,962buildings reviewed
527service providers assessed
Workplace Experience Assessment

Sitemark helped us understand how our workplace experience was performing and identify practical improvements for colleagues, visitors and service users.

Client Feedback
20

20 years of data. One clear advantage.

Our Workplace Experience Assessments are powered by Sitemark’s benchmarking data, helping organisations understand how the workplace supports comfort, wellbeing, productivity and service quality.

How we benchmark →

Choose the level of insight that’s right for you

Two assessments. One goal – better workplace experience.

Diagnostic Assessment
100+
Point Check

100-Point
Diagnostic Assessment

A focused review to identify quick wins, improve comfort and highlight immediate workplace experience priorities.

  • Thermal comfort and ventilation overview
  • Lighting, daylight and acoustic comfort check
  • Cleanliness and environmental hygiene review
  • Workplace usability and accessibility assessment
  • Front of house and support service experience check
  • Quick-win recommendations
  • Executive summary report

Benefits

Identify immediate experience improvements

Improve comfort, cleanliness and usability

Support wellbeing and productivity

Highlight practical quick wins

Benchmark Assessment
400+
Point Check

400-Point 360°
Benchmark Assessment

A comprehensive, data-led assessment of workplace experience, environmental quality, wellbeing, usability and service performance.

  • Detailed indoor environmental quality review
  • Thermal comfort, air quality and lighting assessment
  • Acoustics, sensory comfort and wellbeing review
  • Cleanliness, hygiene and workplace support review
  • Accessibility, movement and user journey assessment
  • Benchmarking against best practice
  • Workplace experience improvement roadmap
  • Executive presentation and action plan

Benefits

Benchmark workplace experience performance

Improve comfort, wellbeing and productivity

Identify environmental quality improvements

Strengthen user experience and service quality

Build a data-backed improvement roadmap

Measured performance. Clear insight. Proven results.

We measure workplace experience across two key dimensions:

Effectiveness

How well the workplace supports comfort, wellbeing, productivity and user expectations.

Benchmark performance graph

Efficiency

How well space, services, systems and resources are used to support the workplace experience.

A proven, data-led assessment process

1

Discover

Understand your workplace objectives, users and experience challenges

2

Assess

Review environmental quality, service delivery, usability and wellbeing factors

3

Benchmark

Compare performance against best practice and sector data

4

Insight

Identify comfort, wellbeing, service and productivity opportunities

5

Recommend

Develop a clear roadmap for better workplace experience

6

Deliver

Support implementation and ongoing performance monitoring