Digital Maturity Assessments

Smarter systems.
Better FM data.
Digital performance.

Our independent Digital Maturity Assessments provide a measured, data-led review of how well your FM technology, data, systems and processes support service performance – helping you improve insight, reduce risk and unlock better outcomes.

20+years of FM benchmarking data
1,226organisations assessed
10,962buildings reviewed
527service providers assessed
Digital Maturity in FM Assessment
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Sitemark helped us understand our digital maturity, identify gaps in our systems and data, and create a practical roadmap for improvement.

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20

20 years of data. One clear advantage.

Our Digital Maturity Assessments are powered by Sitemark’s FM benchmarking experience, helping organisations understand how technology, data and digital processes can improve service delivery, governance and decision-making.

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Choose the level of insight that’s right for you

Two assessments. One goal – stronger digital FM performance.

Diagnostic Assessment
100+
Point Check

100-Point
Diagnostic Assessment

A focused review to identify digital gaps, quick wins and immediate opportunities to improve FM data, systems and processes.

  • Digital strategy, value and risk overview
  • Governance, capability and culture check
  • Digital operating process review
  • Information quality and data governance overview
  • Systems and platform landscape check
  • Quick-win recommendations
  • Executive summary report


Benefits

Identify immediate digital improvement opportunities

Improve data quality and reporting confidence

Highlight system and process gaps

Support better digital decision-making

Ideal for organisations seeking a fast, practical review of their FM digital maturity and priority areas for improvement.

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Price Become a Practitioner
Benchmark Assessment
400+
Point Check

400-Point 360°
Benchmark Assessment

A comprehensive, data-led assessment of FM digital maturity, covering strategy, governance, systems, data, resilience, adoption and continuous improvement.

  • Strategy, value and risk assessment
  • Governance, capability and culture review
  • Digital operating processes assessment
  • Information quality and data governance review
  • Systems architecture and platform landscape analysis
  • Integration and lifecycle information review
  • Smart assets, IoT and digital twins assessment
  • Cyber, privacy and operational resilience review
  • AI, insights and continuous improvement roadmap

Benefits

Benchmark digital maturity against best practice

Improve governance, systems and data quality

Strengthen cyber, privacy and operational resilience

Identify AI, IoT and insight opportunities

Build a data-backed digital improvement roadmap

Ideal for organisations seeking a full data-led review of FM digital maturity, systems, governance, resilience and future innovation opportunities.

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Price Become a Practitioner

Measured performance. Clear insight. Proven results.

We measure digital maturity across two key dimensions:

Effectiveness

How well digital systems, data and processes support FM service quality, governance and decision-making.

Benchmark performance graph

Efficiency

How well technology, platforms, integrations and automation are used to improve performance and reduce waste.

A proven, data-led assessment process

1

Discover

Understand your FM digital strategy, systems and service challenges

2

Assess

Review platforms, data, governance, processes, integrations and resilience

3

Benchmark

Compare digital maturity against best practice and sector insight

4

Insight

Identify system, data, risk, adoption and innovation opportunities

5

Recommend

Develop a clear roadmap for improved digital FM maturity

6

Deliver

Support implementation and ongoing performance monitoring

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