Client
University of Sunderland
Services
Cleaning
Year
2022
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The University of Sunderland is achieving above average cleaning standards
The challenge
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To compare current service provision with other best in class service providers and establish if and where efficiency gains could be achieved to potentially reduce costs.
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To review the specification and current auditing process.
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To demonstrate ongoing ‘best value’
The solution
Sitemark completed a detailed benchmark review which analysed documentation, policies, procedures. Cleaning standards audits were also conducted at both academic and residential buildings.
The results
Sitemark provides independent best practice benchmarking of facilities management services, helping clients improve standards, reduce costs and ensure best value for money.
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Identified areas where best practice is being achieved
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Established the University is delivering a Value for Money service to its building users
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Established the University is achieving above average cleaning standards
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A SMART action plan was developed to direct the university to areas where efficiency improvements could be made
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From productivity calculations and costs per square metre it was concluded that there are adequate weekly hours to achieve the required standards
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It was concluded that outsourcing the cleaning service would not be cost effective for the University
Let's connect
Get in touch
We’d love to hear from you and see how we can transform your facilities management service. If you’ve got any questions or would like to book a chat with one of the team, get in touch today.
"The review gave us an understanding of where we sit"
University of Sunderland
