Proposed OCS–Mitie deal puts independent FM performance evidence in the spotlight

Sitemark says the proposed £3.1 billion acquisition highlights a wider challenge for the facilities management sector: as service providers grow in scale and complexity, clients need credible, independent evidence that performance, quality and accountability are being maintained. The proposed acquisition of Mitie by OCS could create one of the UK’s largest facilities management groups and […]

Sitemark has been appointed to Lot 9, Facilities Management Consultancy, on Fusion21’s Construction Consultancy Services Framework

Independent facilities management benchmarking and best-practice consultancy Sitemark has been appointed to Lot 9, Facilities Management Consultancy, on Fusion21’s Construction Consultancy Services Framework, worth £175 million, marking a significant milestone in its efforts to enhance efficiency, compliance, and sustainability across the UK public sector.  The national framework offers public and social sector organisations easy access […]

Transforming Facilities: From Benchmark to Breakthrough!

Turning Insight Into Impact: How Sitemark Helps Clients Drive Real Change After Benchmark Reviews At Sitemark, a benchmark review isn’t just the end of a process — it’s the beginning of real transformation. When a Sitemark Benchmark Review is completed and scored, with detailed evaluations across efficiency and effectiveness, the true value lies in what […]

The value of post-pandemic FM benchmarking

Benchmarking; the act of comparing business processes and performance to industry best practices within a peer group, and allowing organisations to continually make improvements in productivity by focusing on quality, time and cost. The year 2022 finds us transitioning into uncharted territory, ‘the new normal’: presenting businesses with a myriad of unseasoned hurdles. The situation […]

Call for cleaning service firms to show cost-quality link

There has never been a greater need to demonstrate the link between cost and quality to Britain’s cleaning services users, whose poor opinion of the value being obtained from the £8 billion spent annually is clear from the industry’s high levels of contract and staff turnover, according to Mike Boxall, managing director of Sitemark. Members of […]