Cleaning specification: What, Where and When?
A Cleaning Specification is the strategic framework for maintaining Quality Standards.
Does your Cleaning Contract incorporate all of the following?
- Document Index
Provide a reference for quickly locating specific sheets, terms, or names within the document. - Version Control
Records changes to the document over time, enabling specific versions to be tracked and updated. - Overview
Provides an overall summary of the requirements and services to be provided under the contract agreement. - Site Summary
Details the site areas within the scope, with indicative operating times and area measurements if available. - Site Specifics – Internal and external – Periodic
Defines the detailed requirements of each of the locations in scope, with additional services and ad hoc requirements. - Area Definition
Provides an overview of the site specific area types with representative images for reference. - What Clean Looks Like
Provides a visual overview of “What Clean Looks Like” and the expected cleaning outcomes and visual appearance. - Cleaning Frequencies by usage
Provides the methodology behind the cleaning frequencies by area usage and footfall. - Dynamic Specification
Provides a mechanism to visually apply cleaning frequencies through dynamic scheduling. - Cleaning Definitions
Provides a definition of site-specific cleaning tasks. - Cleaning Standards – KPI’s
Provides a list of Cleaning Key Performance Indicators with expected outcomes and rectification times. - FM KPI’s
Provides a Facility Management Key Performance Indicators table with timeframe and target with measurement metric.
Conclusion
A well-structured Cleaning Specification is essential for achieving optimal results.
By providing clear and comprehensive instructions, the In -house or contracted services cleaning team, and the client gain a shared understanding of what needs to be cleaned, where, how often, and by what method to maximise efficiency and effectiveness.
This valuable document ensures that quality targets are met consistently through clear performance indicators, and should align with the overall environmental and sustainability strategy and goals.
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